Who are we?

OÜ Rada Koduõendus is a healthcare institution providing home nursing services, operating since 2010. Our team consists of nurses with higher education and long-term experience who provide professional care and medical supervision to patients in their homes.

We have a contract with the Estonian Health Insurance Fund (contract no. 61787), which is valid for the period 01.10.2021 – 30.09.2025. Thanks to this, patients with Health Insurance Fund insurance can use our services free of charge

For clients

Patsiendile

Koduõendusele suunamise vajaduse otsustab perearst või eriarst. Teenuste osutamise on vaja saatekirja, kuhu arst märgib patsiendi terviseprobleemid ning vajaliku ravi. Kui te arvete et teil on vaja meie teenus, palun pöörduge enne oma perearstile või eriarstile 

Instruction

How to find us?


Tallinn, Viimsi, Maardu, Rae vald, Jõelähtme, Jõhvi, Toila, Kohtla-Järve, Rakvere linn, Lüganuse vald, Viru-Nigula, Aseri, Kiviõli, Narva, Narva-Jõesuu, Sillamäe

Settlement Of Complaints

Our daily goal is high-level customer service and we consistently contribute to this to ensure customer satisfaction.

If you are dissatisfied with the healthcare services of OÜ RADA Koduõendus, you have the right to submit a written complaint to us, which you can send to the e-mail address info@radakodu.ee or in writing by regular mail to OÜ RADA Koduõendus, Linnamäe tee 3, 13912 Tallinn

Complaints received will be reviewed and after the complaint has been processed, a written response will be sent to the address you have indicated in your contact details within 14 days of submitting the complaint.

In the event of disputes, you have the right to contact:

Board member

Natalja Assejeva

Phone: 55530481

Address: Linnamäe tee 3 - 303, 13912 Tallinn

Email: info@radakodu.ee

Health Insurance Fund

Phone: 669 6630 or

Address: Lastekodu 48, 10144 Tallinn

Email: info@haigekassa.ee

Health Board

Phone: 694 3500

Address: Paldiski mnt 81, 10617 Tallinn

Email: kesk@terviseamet.ee

Ministry of Social Affairs

Phone: 626 9301

Address: Gonsiori 29, 15027 Tallinn

Email: info@sm.ee