Settlement Of Complaints

Our daily goal is high-level customer service and we consistently contribute to this to ensure customer satisfaction.

If you are dissatisfied with the healthcare services of OÜ RADA Koduõendus, you have the right to submit a written complaint to us, which you can send to the e-mail address info@radakodu.ee or in writing by regular mail to OÜ RADA Koduõendus, Linnamäe tee 3, 13912 Tallinn


Complaints received will be reviewed and after the complaint has been processed, a written response will be sent to the address you have indicated in your contact details within 14 days of submitting the complaint.

In the event of disputes, you have the right to contact:

Board member

Name: Natalja Assejeva

Phone: 55530481

Address: Linnamäe tee 3 - 303, 13912 Tallinn

Email: info@radakodu.ee

Health Insurance Fund

Phone: 669 6630

Address: Lastekodu 48, 10144 Tallinn

Email: info@haigekassa.ee

Health Board

Phone: 694 3500

Address: Paldiski mnt 81, 10617 Tallinn

Email: kesk@terviseamet.ee

Ministry of Social Affairs

Phone: 626 9301

Address: Gonsiori 29, 15027 Tallinn

Email: info@sm.ee